You are new to this page and would like to know how you can order, if and where we deliver to and more? Please find some information below. You can always get in touch if you have any more questions.
How do I order from you?
Online via this website. 🙂
Our online shop
You can browse through our shop, you will find the link “Shop”, on click it opens all shop categories and you can also click on a shop overview showing all products. There is also a quick order list with all products in a list. Please add all products that you would like order to your cart.
Once all items are in your card, take a quick look by clicking on the the black card icon in the bottom right corner of your screen. A small cart overview opens from the right. Click on “View Cart”
The Cart
The upper area shows a list of all items in the card. You can delete items and also change the quantitiy.
Shopping Bags
We do charge a deposit of 50 KES for a bag in a delivery order. If you have a bag from us that you can return, just click on the “Return a bag” coupon. If you pick your order and you have your own bag, just click on “I use my own bag”. The system will remove the 50 KES deposit.
Delivery or Pick up
The standard location for delivery or pick ups is Nairobi. You can change this by clicking the red “Change Address” link. Choose between Nairobi or Kiambu County. You will then see the options for a pick up or delivery in this county. If your area is not mentioned – please contact us.
Click on “Proceed to checkout” and fill in your details. We will confirm your order on Mondays. Please note we do deliveries/pick ups once a week. All orders are freshly harvested – farm to table on Mondays. Deliveries in Tigoni areas happen on Monday afternoons. Other areas on Tuesday morning.
After your order is confirmed you can pay via M-Pesa before delivery. When you pick up cash payment is as well possible.
How does it work if I order honey or any other product in a glass?
We would like to encourage our customers to return packaging materials. We charge 50 KES refundable deposit for any product in a glass for the glass itself. If you return the glass in good condition we will refund this deposit.
How does it work practically?
If you order honey or pickles you will have two options:
- buy with glass in return – in this case we do not charge the 50 KES deposit and you return the empty and clean glass form a previous order to us
- buy without a glass in return – in this case we charge the deposit for the glass which you can return on your next order
Can i order anytime, when will my items be ready?
You can order anytime – latest Monday morning till 10am for product deliveries or pick ups on Monday afternoon for the Tigoni/Limuru area and on Tuesdays for other areas. We update our prices on thursdays for the following week (you can see if we have already updated in the purple field above the navigation).
Do you deliver or do i have to pick up the items and from where?
We offer pick ups from our home in Tigoni (Monday afternoon) or Village Market (Tuesday morning). Additonally we deliver to designated areas in Kiambu (Tigoni, Limuru, Red Hill, Ndenderu, Karuri) and Nairobi (Brookside, Gigiri, Kitusuru, Kyuna, New Muthaiga, Muthaiga, Nyari, Parklands, Rosslyn, Ruaka, Spring Valley, Thigiri, Westlands Gigiri, Ridgeways, Thindigua. If your area is not yet mentioned, please get in touch.
How can i pay?
After completing and sending your order we will confirm your order. After this you can pay by mpesa before delivery or when you pick up the items you can as well pay by cash.
You charge for packaging?
Yes we do charge 50 KES refundable deposit for a packaging bag upon delivery. If you pick up your items you can choose to use your own bag. We would like to encourage our customers to return the bags and also packaging materials in good condition and will refund the deposit.
The system automatically charges 50 KES as extra fee on top of your order. We have two coupons on the checkout/card page that you can use to deduct this amount: “I dont need a bag” (for pick ups) and “Return a bag” (in case you would like to return a bag from a former delivery). In case you would like to return more than one bag, please get in touch.
Do you recycle packaging materials?
Yes . We try to encourage the reuse of packaging materials. For bags we do charge 50 KES refundable deposit.
Our honey, pickles, jams and chutneys come in glass packaging, also here we charge a 50 KES refundable deposit.
You can also return any other packaging material that you got from us, as long as its clean. We are happy to reuse it.
How do i receive regular updates when you have special offers, discounts and infos?
- subscribe to our e-mail newsletter
- send us your whatsapp number a
- You can also follow our facebook page and in follow settings set it to favourites so that you wont miss any of our posts!